Your ERP as a reliable foundation
Customer and product data, prices, orders, inventory and financial information remain together in the system that supports your core processes.
For B2B wholesalers with repeat customer orders
CRWN
The crown on your ERP.
Get more from your ERP. Turn your business data into action.
CRWN puts your ERP data to work. With CRM, Warehouse and AI, B2B wholesalers can use customer, product and order data for targeted customer follow-up, streamlined order processing and better business decisions. Your trusted ERP remains the foundation.
CRWN puts the crown on your ERP.
Your ERP contains your customer and product data, prices, orders, inventory and years of valuable business information. It provides the reliable foundation for your administration and your most important business processes.
CRWN makes this information accessible in a modern working environment designed around the day-to-day needs of your employees.
An account manager can see what is happening before speaking to a customer. Sales keeps track of outstanding actions and appointments. The warehouse knows which orders need to be processed today. And employees can find the information they need faster to get their work done.
With CRM, Warehouse and AI functionality, CRWN connects your business information to the people and processes that work with it every day.
Put your ERP data to work for sales and business operations.
Modern functionality for your employees
CRWN provides sales, account management, logistics and management with a practical working environment for their day-to-day activities.
Business information put to active use
Data from your ERP supports customer follow-up, order processing, information access and business management.
One connected ecosystem
CRWN brings commercial and operational processes together around the same trusted ERP foundation.
Built for B2B wholesalers
CRWN is designed for SMEs with long-term customer relationships, repeat orders and strong connections between customers, products and logistics.
BUILT FOR B2B WHOLESALErs
From repeat orders to stronger customer relationships
In B2B wholesale, commercial success comes from customers who keep coming back. Every order, meeting and interaction contributes to a more complete view of the customer. CRWN brings this commercial and operational information together.
Sales can see what a customer orders and when. Account management keeps track of customer interactions, appointments and outstanding actions. The warehouse processes the orders. Management gains better insight into customers and processes. And AI helps employees find the right business information faster.
This turns the information in your ERP into a practical tool for stronger customer relationships, streamlined order processing and a more efficient organisation.
The CRWN modules
CRWN Sales
Know what is happening with every customer.
Strong customer relationships start with a clear overview. Who has been in touch? What appointments have been made? Which actions are still outstanding? What does the customer order and how is the relationship developing?
CRWN Sales gives sales and account management a modern workspace built around the customer information already available in your ERP.
Companies, contacts, activities, appointments, visits, orders, products and documents come together in one clear customer view. This allows employees to see immediately what is happening and which next action adds value.
BETA
CRWN Warehouse
From order to shipment.
An order from your ERP is the starting point for the work in your warehouse. CRWN Warehouse turns that order into a clear process for picking, packing and shipping.
Employees can see which orders are ready, which products need to be picked and how each order should be packed and shipped. The status of orders, packages and shipments remains visible throughout the process.
BETA
CRWN AI
Put your business data to work.
Your organisation has valuable information in its ERP, documents and other connected sources. CRWN AI makes this information easier to access for the employees who work with it.
Employees ask questions in natural language and find information about customers, products, orders, documents and processes faster. Available sources and access permissions are managed centrally.
Everything CRWN has to offer in one connected platform
Connect customer relationships, orders, logistics and business information.
CRWN Ultimate: CRM + Warehouse + AI + API
In B2B wholesale, commercial and operational processes are closely connected. A customer interaction can lead to a new order. That order is processed in the warehouse. Information from both processes helps employees serve the customer better.
CRWN Ultimate brings these processes together in one platform on top of your ERP. Sales, account management, logistics, management and other employees work with the same business information, each in an environment tailored to their own activities.
Why do B2B wholesalers choose CRWN?
Puts your ERP data to work
CRWN makes the information in your ERP practically useful for the commercial and operational processes surrounding your core administration.
Strengthens long-term customer relationships
Sales and account management can see what is happening with customers, which actions are outstanding and where commercial attention can add value.
Creates a clear warehouse workflow
Orders from your ERP are turned into a clear process for picking, packing and shipping.
Makes business information easier to access
Employees find the information they need for customer interactions, order processing and decision-making faster.
Connects with other applications
CRWN connects to your ERP and provides API capabilities to integrate other systems in a controlled way.
Implement it step by step
Start with CRWN Sales and expand with CRWN Warehouse, CRWN AI or the complete functionality of CRWN Ultimate.
With Sales, Warehouse and AI, CRWN turns customer data, orders and business information into targeted action.